New updates are being added at the bottom of this story…….

Original story (published on October 28, 2021) follows:

Based on Gentoo Linux, Chrome OS is Google’s very own operating system. It is based on Chromium OS and makes use of Google Chrome as its default user interface.

Initially released in 2011, Chrome OS runs web applications. Some Chromebook users recently reported random black/dark screen issues while others complained of Chromebook print issues with the right side of page being cut off.

Now, many Chrome OS users are now reporting that they are unable to connect to their Wi-Fi and are getting Network not available issues. Chromebook owners say they are able to connect to their Wi-Fi but were unable to proceed with the setup.

The issue is mostly reported by those trying to set up their new Chromebooks. Some say they were able to reproduce the issue by connecting to their phone’s hotspot.

As a temporary workaround, users said they had to log in to the guest account and access the internet. This indicates that the issue lies with Chrome OS itself.

A Diamond Product Expert on the Google Community forum said that he has received several reports of Chrome OS Wi-Fi Network not available issue and said he will escalate it to the team concerned with the same.

In the meantime, many Chrome OS owners are forced to use the guest mode if they want to access the internet on their Chromebooks. We hope Google fixes the issue as soon as possible since it is rendering many devices unusable for many.

When Google fixes the issue, we will update this article so make sure you keep checking this space for more information.

Update 1 (November 02)

05:38 pm (IST): A community manager on the support forums confirmed that the issue has now been resolved.

This has been backed up by a user too who confirmed that the problem was fixed.

Update 2 (November 02)

04:09 pm (IST): Although the issue was said to be fixed earlier, it looks like the issue wasn’t actually fixed. Several users are still reporting network not available error when setting up new Chromebook

Note: We have more such stories in our dedicated Google Section so be sure to follow them as well.

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