Chromebook Recovery Utility, the tool to recover ChromeOS when the system is ‘broken’, is having some problems that do not allow its correct operation.
To be more specific, the Chromebook Recovery Utility tool is reportedly crashing for some Windows 10 users. So, it doesn’t allow ChromeOS recovery on a Chromebook
Chromebook Recovery Utility tool crashing for some on Windows 10
According to the reports of affected users, while trying to run the recovery process with the Chromebook Recovery Utility, the tool only crashes and the window disappears.
In addition to the above, it seems that the problem is mainly affecting users of Windows 10 OS.
Some potential workarounds
Among the reports, there are some workarounds that could help solve the issue. One of them is to install Chromebook Recovery Utility as administrator:
If that doesn’t work for you, you can try another workaround. It consists of downloading a file according to the model of your Chromebook (from this link), change its extension (from .bin to .iso) and then use a disk utility (like Rufus):
Issue already escalated to Google team
A Google product expert confirmed that the issue has been escalated to the team. But, there are no details yet on when the fix will arrive.
In the coming days, if there is any new development in this regard, we will update this article. So, stay tuned with us.
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