COD: Warzone is the battle-royale alternative in the successful Call of Duty franchise. The game arrived in 2020 and is available on many consoles and platforms.

However, recently many players started receiving an SMS requiring verification of their accounts. But this is becoming an issue for many since it requires a phone number and they are not receiving the SMS (1, 2, 3, 4, 5, 6, 7, 8, 9, 10).

COD Warzone players aren’t receiving Battle.net verification code

According to multiple reports, many COD: Warzone players are getting an ‘Account Verification’ prompt suddenly, for no apparent reason.

For Account Verification, the player must receive a verification SMS to the phone number they registered on the Battle.net platform.

But, many players are unable to complete the verification as they are not receiving the verification code via SMS.

In some cases, the issue occurs because players no longer have access to the phone number they used to sign up for Battle.net many years ago.

An issue reportedly present for months

Some players have been facing the same situation for months now:

The issue in question seems to be affecting only COD Warzone, as it is reportedly not present on COD Vanguard.

Also, in some cases players manage to get the Battle.net verification SMS, but the issue reappears later.

A workaround that reportedly helps

That said, there is a potential workaround that could help if you are experiencing the issue. Basically it is recommended to directly contact the Blizzard support team to remove the phone number associated with your account.

The steps to follow for the request to eliminate the phone number are shown below:

Meanwhile, the Blizzard support team confirmed that they are already aware of the issue in question. However, there is no ETA for a fix yet.

We will update this story once new details emerge on the matter in the future.

NOTE: You can also check the Call of Duty saga bugs/issues tracker.

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