In the last hours, COD: Warzone players have been reporting an annoying issue that does not allow them to enjoy the game.
More specifically, there is a ‘WHITELIST FAILURE’ error message that appears when players try to access a match in COD: Warzone. It seems that many of them were accidentally banned at the server level.
This means that players in certain areas of the world will not be able to access the game. However, this problem will be explained in more detail later in this article.
COD: Warzone ‘WHITELIST FAILURE’ error
The ‘WHITELIST FAILURE’ error message has been popping up on the screens of many COD: Warzone players over the past few hours, with no apparent explanation (1, 2, 3, 4).
The pop-up with the error message adds that the player’s Gamertag ‘is not signed in’, and that the player should try to access an ‘approved ATVI network’.
The potential cause of the error
Apparently, after a recent update, COD: Warzone players in some regions are now in a ‘blacklist’. So, they are blocked from accessing the game’s servers.
Also, below are more details about the ‘whitelist’:
The error most likely pertains to the latter list. Source
A workaround that reportedly helps
At the moment, there is no official statement from Raven Software on this issue. But, in the meantime, there is a workaround that reportedly helps resolve the issue.
Basically, the workaround is to restart the game until the ‘WHITELIST FAILURE’ error message stops appearing. So, it’s a ‘brute force’ method.
For the moment, it only remains is to wait for an official pronouncement on this issue. And, once this happens, we will update this article with the new details.
Finally, you can take a look at the bugs/issues tracker dedicated to the COD saga.
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